Refund policy

We have a 7 day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rudrakshajewels20@gmail.com. Please note that returns will need to be sent to the following address: [05, Niranjani Akhara Marg, near Hotel Devnadi Safe Parking, Niranjani Akhara, Haridwar, Uttarakhand 249401]

You can always contact us for any return question at rudrakshajewels20@gmail.com or contact us via +91 9837120242

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please contact us at rudrakshajewels20@gmail.com.